Terms of Service

Last updated 23 August 2026

These terms are the agreement between you and Planetary Corporation (“Planetary”, “we”) for co-mment: the dashboard at co-mment.com, the widget API, and the npm package that talks to it. Using any of them means you accept these terms. If you are agreeing on behalf of a company, you are saying you may bind it.

1. The service is in preview

co-mment is free while it is in preview. Features can change or disappear, and we may end the preview or start charging for the service, with notice to account holders before a change to price takes effect. There is no uptime commitment during the preview, and no support commitment beyond what we choose to give.

2. Accounts

Editors sign in with a code sent to their email address, so your email account is the key to your projects — keep it secure. Project owners decide who joins a project, and you are responsible for what your members do with it. Tell us promptly if you think a session or an editor link has been taken.

3. What you may install it on

co-mment is built for staging, preview, and other non-production sites. You may install the widget only on sites you own or are authorised to change, and only on the origins you add to a project’s allowlist.

Two limits matter more than the rest, because of what a comment captures:

Every comment takes a screenshot of what is on screen. Do not put the widget on pages that display other people’s personal data — real customer records, health or financial information, anything you would not paste into a ticket. Use seeded or masked data on the pages you collect feedback on.
Anyone who can reach an allowed page can leave a comment and will be asked for a name and email. Do not point it at a site open to the general public, and do not use it to collect personal data from your own end users.

A publishable key is meant to be readable in client code. It is not a secret, and the origin allowlist — not the key — is what keeps other sites out.

4. Acceptable use

You agree not to:

upload or post anything unlawful, infringing, or malicious, and not to use comments to harass anyone;
work around rate limits, quotas, or the origin allowlist, or try to reach another project’s data;
probe, scan, or load-test our systems without our written agreement, or resell the service as your own;
use the service where doing so would break the law that applies to you.

We may rate limit, suspend a project, or switch off its widget API if a project threatens the service or breaks these terms.

5. Your content

Comments, screenshots, project names, and everything else you or your commenters put into co-mment stay yours. You give us the licence we need to run the service on your behalf: to store that content, show it to the members of its project, send the notification emails it generates, and — when an editor asks for it — pass a thread to Linear and its text to the model that writes the issue title. Nothing more. We do not use your content to train models, and we do not show it to anyone outside its project.

You are responsible for having the right to put that content in, including anything a screenshot captures.

6. Third-party integrations

Connecting Linear is your choice. What happens to a thread after it becomes a Linear issue is between you and Linear, under their terms. The same is true of your email provider receiving our notifications.

7. Deleting things, and ending the agreement

You can delete threads, projects, and your account whenever you like; deletion is described in the Privacy Policy. You can stop using the service at any time by removing the widget. We may suspend or close an account that breaks these terms, and we will tell you why unless the law stops us.

8. What we do not promise

The service is provided as it is. We do not warrant that it will be uninterrupted or error-free, that a pin will always resolve to the element it was left on, or that a screenshot will capture what you expected. To the extent the law allows, we exclude the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of liability

To the extent the law allows, neither party is liable for indirect, incidental, special, or consequential damages, or for lost profits or lost data. Our total liability for any claim relating to the service is capped at the greater of the amount you paid us in the twelve months before the claim and US$100 — which, during a free preview, will usually be US$100.

10. Changes to these terms

We may update these terms. If a change is material we will email account holders and update the date above before it takes effect. Continuing to use the service after that means you accept the new terms.

11. Governing law

These terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. The state and federal courts sitting in New York County, New York have exclusive jurisdiction over any dispute arising out of them, and both parties consent to venue there.

12. Contact

Planetary Corporation, legal@planetary.co.